Why are returns not free?

We understand that sometimes a helmet doesn’t fit properly or does not meet visual expecations. Unfortunately, return shipments are always a burden for our environment. For years CASCO has been promoting resource conservation and sustainability. We try to keep transport routes and packaging to a minimum and that is why we do not offer free returns or return labels. Of course your right of withdrawal remains the same.

Please send returns within the 14-day return period to:

CASCO International GmbH
Retoure
Gewerbering Süd 11
DE - 01900 Bretnig

Please enclose a copy of the invoice or the withdrawal form so that we can correctly assign your shipment. After a successful inspection of the incoming goods, you will receive your money back via the payment method you have used.

Why are returns not free? We understand that sometimes a helmet doesn’t fit properly or does not meet visual expecations. Unfortunately, return shipments are always a burden for our environment.... read more »
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Why are returns not free?

We understand that sometimes a helmet doesn’t fit properly or does not meet visual expecations. Unfortunately, return shipments are always a burden for our environment. For years CASCO has been promoting resource conservation and sustainability. We try to keep transport routes and packaging to a minimum and that is why we do not offer free returns or return labels. Of course your right of withdrawal remains the same.

Please send returns within the 14-day return period to:

CASCO International GmbH
Retoure
Gewerbering Süd 11
DE - 01900 Bretnig

Please enclose a copy of the invoice or the withdrawal form so that we can correctly assign your shipment. After a successful inspection of the incoming goods, you will receive your money back via the payment method you have used.

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